evchu · contact

Contact us Just write to us.

A price that looks off, a press question, something about the app, or just hello: it all comes to this one address, for the website and the iPhone app alike. Thai or English, whichever you prefer.

One address for everything

contact@evchu.com

Usually a reply within a few days. Sooner for wrong data.

Every message reaches

Jeerapa Winya

จีราภาณ์ วิญญาณ์

CEO, evchu

Topics

What’s it about?

Every topic goes to the same address. Pick the closest one and we’ll fill in the subject line, plus what’s worth telling us.

Different subject lines, one mailbox: contact@evchu.com

Corrections

A price or spec looks wrong

The thing we most want to hear about, because accuracy is the whole point of evchu. We check every report against the primary source and fix what’s wrong.

Worth including

  • The link to the page
  • The figure you saw, and the right one
  • A source: an official price list, a link or a screenshot
To
contact@evchu.com
Subject
Correction: (model / trim)
Write email
Press

Press, and citing our data

Logos, Chufai, our datasets and how to credit evchu are all on the press page. For a specific figure or an editorial question, tell us what you need and by when.

Worth including

  • Your outlet and your deadline
  • The figure or page you want to cite
To
contact@evchu.com
Subject
Press: (outlet), deadline (date)
Write email
Brands & dealers

Brands, importers, dealers and partners

Send official price lists, launch news or an idea for working together. Official figures help us get things right sooner. We never take payment to change a figure, a score or a verdict.

Worth including

  • The official price list or document (PDF or link)
  • Your name, company and role
To
contact@evchu.com
Subject
Brand/dealer: (company)
Write email
iPhone app

The evchu iPhone app and evchu+

Something not working, or wondering what evchu+ includes? Write in. Refunds and cancellations are handled by Apple, in your Apple Account settings, not by us.

Worth including

  • Your iPhone model and iOS version
  • A screenshot of what you see
To
contact@evchu.com
Subject
iPhone app: (what happened)
Write email
Your data

Your personal data (PDPA)

Access, correct, erase or object to the use of your personal data under Thailand’s Personal Data Protection Act. You can also delete your account and everything in it yourself, from the Account screen in the app.

Worth including

  • Write from the email address on your account
  • What you would like us to do
To
contact@evchu.com
Subject
PDPA request
Write email
Anything else

Hello, feedback or an idea

A feature you would like, a car we are missing, or just hello. Every message is read.

Worth including

  • The car or page you mean, if there is one
To
contact@evchu.com
Subject
Hello evchu
Write email

Copy this text

It’s selected for you. Press ⌘C or Ctrl+C, or touch and hold to copy.

Reply time

How fast we reply

Within a few days

For most messages

Sooner

For wrong data and PDPA requests

ไทย · English

Write in whichever you prefer

Every message is read by a person. If a week goes by without a reply, have a look in your spam folder, or simply send it again.

What we can’t do

We don’t sell cars, but we can point the way

evchu isn’t a dealer or a broker, and isn’t tied to any brand. That’s why our numbers don’t take sides. It also means there are a few things we can’t do for you:

  • Sell a car or take a booking
  • Arrange a test drive
  • Negotiate with a dealer for you
  • Take payments
  • Pass your details to anyone

Ready to buy? Go here

  1. Open the brand’s page on evchu

    Under “Owning”, we name who sells and services the brand in Thailand, with a link to their website.

    Who owns it
    BYD Company Limited (Shenzhen)
    An example from BYD’s page on evchu (file updated 11 Nov 2026)
  2. No distributor listed yet?

    Go to the brand’s official Thai website to find a showroom near you and book a test drive.

  3. Before you book, check buy or wait

    Is there a reason to wait on the car you want, or an offer about to end? The buy-or-wait page shows it, model by model.

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Price news and Thai EV data from evchu. For anything that needs an answer, email is best.